Privacy Policy

Privacy Policy for Open Empower B.V.

Effective Date: 15th December 2024

1. Introduction

Welcome to Open Empower B.V. (“we,” “our,” “us”). Protecting your privacy and personal data is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (https://www.openempower.com/) and services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Who We Are

Open Empower B.V.

Kerkstraat 121-F, 1017 GE Amsterdam, The Netherlands

Phone number: +31612255399

VAT number: NL866954958B01

If you have any questions or concerns about this Privacy Policy, you can contact us at [email protected].

3. Data We Collect

a. Personal Information You Provide

Name
Email address
Phone number
Billing and payment information

Any other information you voluntarily provide through contact forms or service inquiries

b. Automatically Collected Data

IP address
Browser type and version
Operating system

Pages visited, time spent on pages, and other website usage data

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. Please refer to our Cookie Policy for more details.

4. How We Use Your Data

We process your data for the following purposes:

To provide and manage our services
To communicate with you, including responding to inquiries and providing updates
To improve and personalize your experience on our website
To comply with legal obligations
To analyze website performance and usage

5. Legal Bases for Processing

We process your data under the following legal bases:

Consent: When you have provided your explicit consent (e.g., subscribing to newsletters).
Contractual Obligations: When processing is necessary to perform a contract with you or take pre-contractual steps.
Legal Compliance: To meet legal requirements.
Legitimate Interests: For purposes such as improving our website and ensuring its security.

We do not sell, rent, or trade your personal information. We may share your data with:

Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, hosting services).
Legal Authorities: When required to comply with legal obligations or to protect our rights and interests.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal constraints.
Objection: Object to the processing of your data for specific purposes.
Portability: Request transfer of your data to another service provider.

Withdrawal of Consent: Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses or equivalent measures.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for updates.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at: